Hong Kong’s Financial Services and Treasury Bureau (FSTB) has introduced a dual-track policy to guide the responsible adoption of artificial intelligence (AI) within the financial services sector. Released on October 28, the policy emphasizes improving efficiency, security, and customer service while ensuring the responsible use of AI technologies. The FSTB recognizes that the financial sector is keen on integrating AI into various processes, including research, investment strategies, customer service, risk assessment, and crime detection. To mitigate the associated risks, such as job displacement and intellectual property rights issues, the government aims to collaborate with financial regulators and service providers. Additionally, the Securities and Futures Commission (SFC) plans to issue guidance regarding AI-related regulations and obligations in November. This initiative comes alongside efforts to establish new regulations for cryptocurrency over-the-counter services in Hong Kong, responding to the growing demand for private crypto trading services.

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